Privacy Policy – Sérouxe Royale

Last updated: March 2026

At Sérouxe Royale, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we handle your personal data when you visit our website and tell you about your privacy rights.

1. Data Collection

We collect personal information that you provide to us, including:

• Identity Data: Name, surname, and date of birth (mandatory for age verification under the Dutch Alcohol Act).

• Contact Data: Email address, phone number, billing address, and delivery address.

• Payment Data: Payment details processed securely through our payment providers (iDEAL, Credit Card, Apple Pay).

• Technical Data: IP address, browser type, and usage data via cookies to improve your shopping experience.

2. Why We Collect This Data

We use your data for the following purposes:

• Order Processing: To process and deliver your orders and manage payments.

• Legal Obligation: To verify that you are 18 years or older, as required by Dutch law for the sale of alcohol.

• Customer Service: To contact you regarding your order or respond to inquiries.

• Shipping: We share your name and address with PostNL to facilitate delivery and the mandatory 18+ age check at your door.

3. Data Sharing with Third Parties

We only share your data with trusted third parties necessary for our operations:

• Service Providers: Shopify (website platform), payment gateways, and delivery services (PostNL).

• Legal Authorities: Only if required by law or to prevent fraud.

• No Sale of Data: We do not sell your personal data to third parties.

4. Data Security and Retention

We have implemented security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We keep your data only as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

Under the GDPR, you have the right to:

• Access your personal data.

• Correct any inaccurate data.

• Request erasure of your data (the "right to be forgotten").

• Object to the processing of your data for marketing purposes. To exercise these rights, please contact us at contact.serouxeroyale@gmail.com.

6. Cookies

Our webshop uses cookies to enhance functionality. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.

7. Contact Us

If you have any questions about this privacy policy, please contact us: Sérouxe Royale Diemerplein 108 1111 JD Diemen, The Netherlands Email: contact.serouxeroyale@gmail.com